FAQ

Where is Rose Pink Moon based?

Los Angeles, CA

What is the return and exchange policy?

Our return and exchange policy can be found here.

Do you accept orders placed outside of the US?

Absolutely!

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 7 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 3 weeks.

How do I pay for my order? Is it secure?

Rose Pink Moon accepts Visa, Mastercard, Discover, American Express, Amex and other credit cards in addition to PayPal. Our system includes an SSL certificate that uses the same level of encryption used by large banks to keep your information secure.

What if something is wrong with my order?

If you have a problem with an order, please contact the store directly at info@rosepinkmoon.com.